--- title: Wissen zur Betriebssicherheit & Ersten Hilfe – flawa iQ Learn Center description: "Pflichtwissen für Unternehmen: Alles über Erste-Hilfe-Koffer, gesetzliche Vorgaben und digitale Lösungen im flawa iQ Learn Center." image: https://flawa-iq.ch/hubfs/Image%20for%20Eva%20_%20SOME%20flawa%20iQ%20(1)-Sep-02-2025-01-57-02-7681-PM.jpg --- [Skip to main content](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#main-content) [![flawa iQ](https://flawa-iq.ch/hs-fs/hubfs/flawa_iq/images/image%201.webp?width=288&height=79&name=image%201.webp)](https://flawa-iq.ch/de/?hsLang=en-ch) - Show submenu for flawa iQ Systems flawa iQ Systems - [Show submenu for Monitored eyewash station Monitored eyewash station](https://flawa-iq.ch/en-ch/eyewashstation) - [The world first](https://flawa-iq.ch/en-ch/eyewashstation) - [iQ Portal](https://flawa-iq.ch/en-ch/eyewashstation#iq-portal_AS_EN) - [Eyewash solutions](https://flawa-iq.ch/en-ch/eyewashstation#Augenspülllösungen_EN) - [Alarm function](https://flawa-iq.ch/en-ch/eyewashstation#integrierte-alarmfunktion_AS_EN) - [System variants](https://flawa-iq.ch/en-ch/eyewashstation#systemvarianten_AS_EN) - [Case studies](https://flawa-iq.ch/en-ch/eyewashstation#praxisberichte_EN) - [Legal requirements](https://flawa-iq.ch/en-ch/eyewashstation#gesetzliche-vorgaben_AS_EN) - [Show submenu for Smart emergency case Smart emergency case](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe) - [Case models](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#Koffermodelle) - [iQ Portal](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#iq-portal) - [Injury modules](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#custom-mobile-parallax) - [Industry fillings](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#branchenbefüllungen) - [Alarm function](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#integrierte-alarmfunktion) - [System 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Case](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#pro-models) - [Reordering modules iQ Basic](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#user-guide) - [FAQ](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#faq) - [Reordering modules iQ Basic](https://flawa-iq.ch/en-ch/nachlieferung-module) - Show submenu for translations EN - [DE](https://flawa-iq.ch/de/erste-hilfe-knowhow) - [FR](https://flawa-iq.ch/fr-ch/erste-hilfe-knowhow) Open main navigation Close main navigation - Show submenu for flawa iQ Systems flawa iQ Systems - flawa iQ Systems - Show submenu for Monitored eyewash station Monitored eyewash station - Monitored eyewash station - [Monitored eyewash station](https://flawa-iq.ch/en-ch/eyewashstation) - [The world first](https://flawa-iq.ch/en-ch/eyewashstation) - [iQ Portal](https://flawa-iq.ch/en-ch/eyewashstation#iq-portal_AS_EN) - [Eyewash solutions](https://flawa-iq.ch/en-ch/eyewashstation#Augenspülllösungen_EN) - [Alarm function](https://flawa-iq.ch/en-ch/eyewashstation#integrierte-alarmfunktion_AS_EN) - [System variants](https://flawa-iq.ch/en-ch/eyewashstation#systemvarianten_AS_EN) - [Case studies](https://flawa-iq.ch/en-ch/eyewashstation#praxisberichte_EN) - [Legal requirements](https://flawa-iq.ch/en-ch/eyewashstation#gesetzliche-vorgaben_AS_EN) - Show submenu for Smart emergency case Smart emergency case - Smart emergency case - [Smart emergency case](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe) - [Case models](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#Koffermodelle) - [iQ Portal](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#iq-portal) - [Injury modules](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#custom-mobile-parallax) - [Industry fillings](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#branchenbefüllungen) - [Alarm function](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#integrierte-alarmfunktion) - [System variants](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#systemvarianten) - [Case studies](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#praxisberichte) - [Legal requirements](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe#gesetzliche-vorgaben) - Show submenu for Company Company - Company - [Company](https://flawa-iq.ch/en-ch/ueber-uns) - [Awards](https://flawa-iq.ch/en-ch/ueber-uns#awards) - [Experience flawa iQ live](https://flawa-iq.ch/de/blog/events_zweites_halbjahr_2026) - [Customers](https://flawa-iq.ch/en-ch/kunden) - [Partners](https://flawa-iq.ch/en-ch/partnerprogramm) - [About us](https://flawa-iq.ch/en-ch/ueber-uns) - [Team](https://flawa-iq.ch/en-ch/ueber-uns#team) - [Contact](https://flawa-iq.ch/en-ch/kontakt) - Show submenu for Service & Support Service & Support - Service & Support - [Service & Support](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow) - [User Guide MAXI Case](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#koffertypen) - [User Guide MIDI Case](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#pro-models) - [Reordering modules iQ Basic](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#user-guide) - [FAQ](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#faq) - [Reordering modules iQ Basic](https://flawa-iq.ch/en-ch/nachlieferung-module) - Show submenu for translations EN - EN - [DE](https://flawa-iq.ch/de/erste-hilfe-knowhow) - [FR](https://flawa-iq.ch/fr-ch/erste-hilfe-knowhow) - [Login to iQ Portal](https://www.iq-portal.ch/en/login) [Get in touch](https://flawa-iq.ch/en-ch/kontakt) [Login to iQ Portal](https://www.iq-portal.ch/en/login) [Get in touch](https://flawa-iq.ch/en-ch/kontakt?hsLang=en-ch) # Service ![h1-iQ\_Cross\_white 3](https://flawa-iq.ch/hs-fs/hubfs/Website/Service%20and%20Support/h1-iQ_Cross_white%203.webp?width=41&height=42&name=h1-iQ_Cross_white%203.webp) Support Here you’ll find everything you need to know about flawa iQ’s smart first aid system.   [User guide MAXI case (Advanced & Pro)](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#koffertypen) [User guide MIDI case (Advanced & Pro)](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#pro-models) [Replenishment of injury modules](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#user-guide) [FAQ](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow#faq) ## User guide MAXI case (Advanced & Pro) VIDEO ### Commissioning of the iQ case Watch video ![Inbetriebnahme\_des iQ Koffers\_small](https://flawa-iq.ch/hubfs/Inbetriebnahme_des%20iQ%20Koffers_small.webp) VIDEO ### Functions of flawa iQ MAXI case Watch video ![Funktionen\_flawaiQ\_MAXI\_small](https://flawa-iq.ch/hubfs/Funktionen_flawaiQ_MAXI_small.webp) VIDEO ### Button functions Watch video ![Tastenfunktionen\_Koffer\_small](https://flawa-iq.ch/hubfs/Tastenfunktionen_Koffer_small.webp) VIDEO ### Automatic replenishment Watch video ![Funktion\_Automatische\_Nachlieferung\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Funktion_Automatische_Nachlieferung_small.webp) VIDEO ### Refilling the plaster dispenser MAXI case Watch video ![Nachfüllen des Pflasterspenders small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Nachf%C3%BCllen%20des%20Pflasterspenders%20small.webp) VIDEO ### Explanation of iQ portal Watch video ![Erklärung\_iQ Portal small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Erkl%C3%A4rung_iQ%20Portal%20small.webp) VIDEO ### Setting up the alarm function Watch video ![Einrichtung\_Alarmfunktion\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Einrichtung_Alarmfunktion_small.webp) VIDEO ### Alarm via mobile phone Watch video ![Funktion\_Alarm\_via Mobile](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Funktion_Alarm_via%20Mobile%20(1).webp) VIDEO ### Alarm via sGuard app Watch video ![Funktion\_Alarm\_via sGuard\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Funktion_Alarm_via%20sGuard_small.webp) DOCUMENT ### Module fillings [Download document](https://flawa-iq.ch/hubfs/Dokumente%20Produkte/Module%20contents_Modulinhalte-Gen2.0_2602_EN.pdf?hsLang=en-ch) ![Modulbefüllung\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Modulbef%C3%BCllung_small.webp) DOCUMENT ### Case fillings [Download document](https://flawa-iq.ch/hubfs/Website/Resources/Branchenbef%C3%BCllung%20Koffer/Befuellung_Koffer_Case_filling_Gen2.0_240919.pdf?hsLang=en-ch) ![Kofferbefüllung\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Kofferbef%C3%BCllung_small.webp) DOCUMENT ### Price list for module replenishment [Download document](https://flawa-iq.ch/hubfs/Price-list-for-replacement-modules-Gen2.0_240919Listino-successiva-fornitura-moduli-2604.pdf?hsLang=en-ch) ![Preisliste\_Nachlieferung\_Module\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Preisliste_Nachlieferung_Module_small.webp) DOCUMENT ### Installation sGuard app [Download document](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Installation%20sGuard%20App/Installation%20sGuard%20App%20Alarmfunktion%20flawa%20iQ%202505%20EN.pdf?hsLang=en-ch) ![Funktion\_Alarm\_via sGuard\_small](https://flawa-iq.ch/hubfs/Website/Resources/Learn%20Center%20images/Funktion_Alarm_via%20sGuard_small.jpg) DOCUMENT ### Magnetic control [Download document](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Magnetkontrolle/Magnetkontrolle%20Englisch.pdf?hsLang=en-ch) ![Bild\_Magnetkonrolle\_DE-2048x1536-\_1\_](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Bild_Magnetkonrolle_DE-2048x1536-_1_.webp) VIDEO ### Battery replacement Watch video ![Batteriewechsel\_Koffer\_small](https://flawa-iq.ch/hubfs/Batteriewechsel_Koffer_small.webp) × × × × × × × × × × × × × × × ## User guide MIDI case (Advanced & Pro) VIDEO ### Getting started with the iQ case Video ansehen ![Inbetriebnahme\_des iQ Koffers\_small](https://flawa-iq.ch/hubfs/Inbetriebnahme_des%20iQ%20Koffers_small.webp) VIDEO ### Functions of flawa iQ MIDI with wound spray Watch video ![Funktionen-flawa-iQ-MIDI-mit-Wundspray\_small-\_1\_](https://flawa-iq.ch/hubfs/Funktionen-flawa-iQ-MIDI-mit-Wundspray_small-_1_.webp) VIDEO ### Functions of flawa iQ MIDI with wound cleansing wipes Watch video ![Funktionen-flawa-iQ-MIDI-mit-Wundreinigungstüchern\_small-\_1\_](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Funktionen-flawa-iQ-MIDI-mit-Wundreinigungst%C3%BCchern_small-_1_.webp) VIDEO ### Button functions Watch video ![Tastenfunktionen\_Koffer\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Tastenfunktionen_Koffer_small.webp) VIDEO ### Automatic replenishment Watch video ![Funktion\_Automatische\_Nachlieferung\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Funktion_Automatische_Nachlieferung_small.webp) VIDEO ### Refilling the plasters MIDI case Watch video ![Nachfüllen des Pflasterspenders small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Nachf%C3%BCllen%20des%20Pflasterspenders%20small.webp) VIDEO ### Explanation of iQ portal Watch video ![Erklärung\_iQ Portal small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Erkl%C3%A4rung_iQ%20Portal%20small.webp) VIDEO ### Setting up the alarm function Watch video ![Einrichtung\_Alarmfunktion\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Einrichtung_Alarmfunktion_small.webp) VIDEO ##### Alarm via mobile phone Watch now ![Funktion\_Alarm\_via Mobile (1)](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Funktion_Alarm_via%20Mobile%20(1).webp) VIDEO ### Alarm via sGuard app Watch video ![Funktion\_Alarm\_via sGuard\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Funktion_Alarm_via%20sGuard_small.webp) DOCUMENT ### Module fillings [Download document](https://flawa-iq.ch/hubfs/Dokumente%20Produkte/Module%20contents_Modulinhalte-Gen2.0_2602_EN.pdf?hsLang=en-ch) ![Modulbefüllung\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Modulbef%C3%BCllung_small.webp) DOCUMENT ### Case fillings [Download document](https://flawa-iq.ch/hubfs/Website/Resources/Branchenbef%C3%BCllung%20Koffer/Befuellung_Koffer_Case_filling_Gen2.0_240919.pdf?hsLang=en-ch) ![Kofferbefüllung\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Kofferbef%C3%BCllung_small.webp) DOCUMENT ### Price list for module replenishment [Download document](https://flawa-iq.ch/hubfs/Price-list-for-replacement-modules-Gen2.0_240919Listino-successiva-fornitura-moduli-2604.pdf?hsLang=en-ch) ![Preisliste\_Nachlieferung\_Module\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Preisliste_Nachlieferung_Module_small.webp) DOCUMENT ### Installing the sGuard alarm app [Download document](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Installation%20sGuard%20App/Installation%20sGuard%20App%20Alarmfunktion%20flawa%20iQ%202505%20EN.pdf?hsLang=en-ch) ![Funktion\_Alarm\_via sGuard\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Funktion_Alarm_via%20sGuard_small.webp) DOCUMENT ### Magnetic control [Download document](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Magnetkontrolle/Magnetkontrolle%20Englisch.pdf?hsLang=en-ch) ![Bild\_Magnetkonrolle\_DE-2048x1536-\_1\_](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Bild_Magnetkonrolle_DE-2048x1536-_1_.webp) VIDEO ### Battery replacement Watch video ![Batteriewechsel\_Koffer\_small](https://flawa-iq.ch/hubfs/Batteriewechsel_Koffer_small.webp) × × × × × × × × × × × × × × × × ## Replenishment of injury modules – flawa iQ Basic customers We recommend checking your iQ Basic cases quarterly. Order the required materials here easily. [Reorder injury modules](https://flawa-iq.ch/en-ch/roder-modules?hsLang=en-ch)   DOCUMENT ### Price list for module replenishment flawa iQ automatically detects what has been used up and triggers the appropriate replenishment. No manual... [Download document](https://flawa-iq.ch/hubfs/Price-list-for-replacement-modules-Gen2.0_240919Listino-successiva-fornitura-moduli-2604.pdf?hsLang=en-ch) ![Preisliste\_Nachlieferung\_Module\_small](https://flawa-iq.ch/hubfs/Website/Service%20and%20Support/Preisliste_Nachlieferung_Module_small.webp) × ## General questions about flawa iQ ### General questions about flawa iQ ### What is flawa iQ? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) flawa iQ is a smart first aid system that digitally connects and automatically monitors your first aid cases. It ensures all cases are always complete and ready to use – without manual checks. In addition, the iQ Portal provides valuable usage data that reveals accident patterns and helps identify targeted prevention opportunities. ### What advantages does flawa iQ offer over traditional first aid cases? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) - Automatic inventory control – no more manual checks - Automatic replenishment of used materials – always ready to use - Audit-compliant documentation – reduces audit preparation and follow-up effort - Data-based accident prevention – analyses usage data and helps identify risks - Cross-location management – overview of all cases via the iQ Portal - Integrated alarm function activated by the push of a button ### Which companies is flawa iQ suitable for? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) flawa iQ is suitable for all companies that must meet legal first aid requirements. It is particularly beneficial for companies with multiple locations, complex risk situations, or high safety requirements. ### Products & functions ### What case sizes and variants are available? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) - **MAXI** – for large businesses & high security requirements - **MIDI** – for compact locations & smaller businesses ### How does automatic inventory control work? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) Every flawa iQ case is equipped with RFID technology and detects when a module has been removed ***or is approaching a critical expiry date***. The system automatically reports this to the iQ portal so that missing and ***expiring materials*** can be reordered immediately. ### Can flawa iQ be individually adapted to the needs of my business? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) Yes! flawa iQ offers industry-specific fillings that are precisely tailored to the hazards in your business. You can also add individual modules to meet specific requirements.   ### How does the integrated alarm function work in the Pro version? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) At the touch of a button in the case, in-house first responders are alerted via phone call, app or email and receive location information so they can respond quickly. ### iQ Portal & Data Analysis ### What is the iQ Portal and what functions does it offer? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) The iQ Portal is a cloud-based platform that allows you to monitor the status of all first aid kits in your company in real time. Features: - Live status of all kits at a glance - Automatic notifications about missing or soon-to-expire modules - Consumption analyses to identify accident patterns - Location management for companies with multiple buildings or locations ### Can I also use the iQ Portal on my mobile device? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) Yes! The iQ Portal is cloud-based and can be accessed from any internet-enabled device – whether at work, in your home office or on the go. ### How does the iQ Portal help with accident prevention? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) By analysing consumption data, safety officers can identify trends – e.g. frequent cuts on a particular machine or a cluster of injuries during a particular shift – and initiate targeted preventive measures. ### Installation & operation ### How is flawa iQ installed? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) - Suitcases are delivered ready for use, including access data for the iQ Portal. - Mount the wall bracket. (optional) - Activate automatic stock control and reorder function at the touch of a button. - Pro version: Store alarm groups and alarm contacts in the iQ Portal. ### Does flawa iQ need a power connection? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) No! The flawa iQ case is battery-powered and operates completely independently. ### How long does the battery in the flawa iQ case last? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) The battery has a service life of approx. 5 years and the system will notify you in good time when it needs to be replaced. flawa iQ will automatically deliver the battery to the customer at the appropriate time. ### What happens if a case stops sending a signal? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) If a case has no connection, you will receive an automatic notification. It is often sufficient to open the case briefly and press the activation button. ### Ordering & replenishment ### How does the subsequent delivery of modules work? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) - Modules that have been removed are automatically delivered to the contact person listed for the case within 24–48 hours (Advanced & Pro). - For Basic cases, missing modules can simply be reordered manually via the iQ Portal. A reminder to check stock levels is sent to our Basic customers by email every six months. ### Is there a minimum order quantity for subsequent deliveries? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) No! flawa iQ delivers exactly what has been used – no unnecessary stockpiling or large orders required. ### Maintenance & support ### Does the flawa iQ system require regular maintenance? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) No, the case is fully automatic. Only the battery needs to be replaced every 5 years. ### What happens if a module is damaged or worn out? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) No problem! Remove the defective module and insert the replacement module supplied – the system will recognise this automatically. ### How can I contact flawa iQ Support? ![chevron\_down](https://flawa-iq.ch/hs-fs/hubfs/chevron_down.png?width=20&height=11&name=chevron_down.png) Unser Support-Team ist jederzeit für Sie da! Email: [support@flawa-iq.ch](mailto:support@flawa-iq.ch) Telephone: [+41 71 394 94 14](tel:+41%2071%20394%2094%2014) ## Safety begins with trust Over 3,000 flawa iQ systems installed at more than 300 Swiss companies ![Kunde\_flawa\_iQ\_BAG](https://flawa-iq.ch/hs-fs/hubfs/Website/Customers/Kunde_flawa_iQ_BAG.webp?width=306&height=309&name=Kunde_flawa_iQ_BAG.webp) ![Dachser Logo Kunde flawa iQ Slider](https://flawa-iq.ch/hs-fs/hubfs/Dachser%20Logo%20Kunde%20flawa%20iQ%20Slider.jpg?width=634&height=313&name=Dachser%20Logo%20Kunde%20flawa%20iQ%20Slider.jpg) ![Hamilton\_flawaIQ-Kunde\_18mm](https://flawa-iq.ch/hs-fs/hubfs/Hamilton_flawaIQ-Kunde_18mm.png?width=226&height=126&name=Hamilton_flawaIQ-Kunde_18mm.png) ![Siemens Logo](https://flawa-iq.ch/hs-fs/hubfs/flawa_iq/client-logos/Siemens%20Logo.webp?width=213&height=72&name=Siemens%20Logo.webp) ![flawa iQ Kunde Schindler](https://flawa-iq.ch/hs-fs/hubfs/flawa%20iQ%20Kunde%20Schindler.png?width=214&height=184&name=flawa%20iQ%20Kunde%20Schindler.png) ![flawa iQ Kunde Hilti 18mm](https://flawa-iq.ch/hs-fs/hubfs/flawa%20iQ%20Kunde%20Hilti%2018mm.png?width=213&height=51&name=flawa%20iQ%20Kunde%20Hilti%2018mm.png) ![flawa iQ Kunde Bühler](https://flawa-iq.ch/hs-fs/hubfs/flawa%20iQ%20Kunde%20B%C3%BChler.png?width=213&height=45&name=flawa%20iQ%20Kunde%20B%C3%BChler.png) ![vat](https://flawa-iq.ch/hs-fs/hubfs/vat.webp?width=210&height=66&name=vat.webp) [![FZAG\_Logo\_M\_pos\_en](https://flawa-iq.ch/hs-fs/hubfs/FZAG_Logo_M_pos_en.png?width=2000&name=FZAG_Logo_M_pos_en.png)](https://www.flughafen-zuerich.ch/de/passagiere) [![Logo VZUG Kunde flawa iQ-1](https://flawa-iq.ch/hs-fs/hubfs/Logo%20VZUG%20Kunde%20flawa%20iQ-1.png?width=394&height=394&name=Logo%20VZUG%20Kunde%20flawa%20iQ-1.png)](https://www.vzug.com/ch/de/) ![sgsw](https://flawa-iq.ch/hs-fs/hubfs/sgsw.webp?width=211&height=60&name=sgsw.webp) ![helvetia](https://flawa-iq.ch/hs-fs/hubfs/helvetia.webp?width=209&height=75&name=helvetia.webp) ![Rectangle](https://flawa-iq.ch/hs-fs/hubfs/Rectangle.webp?width=211&height=47&name=Rectangle.webp) ![KIBAG Kundenlogo flawa iQ Slider](https://flawa-iq.ch/hs-fs/hubfs/KIBAG%20%20Kundenlogo%20flawa%20iQ%20Slider.jpg?width=634&height=719&name=KIBAG%20%20Kundenlogo%20flawa%20iQ%20Slider.jpg) ![Rectangle-4](https://flawa-iq.ch/hs-fs/hubfs/Rectangle-4.webp?width=114&height=46&name=Rectangle-4.webp) ![brother](https://flawa-iq.ch/hs-fs/hubfs/brother.webp?width=209&height=80&name=brother.webp) ![Rectangle-14](https://flawa-iq.ch/hs-fs/hubfs/Rectangle-14.webp?width=212&height=119&name=Rectangle-14.webp) ![Rectangle-28](https://flawa-iq.ch/hs-fs/hubfs/Rectangle-28.webp?width=106&height=70&name=Rectangle-28.webp) ![integra](https://flawa-iq.ch/hs-fs/hubfs/integra.webp?width=208&height=35&name=integra.webp) ![Bitemdical Kundenlogo flawa iQ Slider](https://flawa-iq.ch/hs-fs/hubfs/Bitemdical%20Kundenlogo%20flawa%20iQ%20Slider.jpg?width=634&height=91&name=Bitemdical%20Kundenlogo%20flawa%20iQ%20Slider.jpg) ![Rectangle-10](https://flawa-iq.ch/hs-fs/hubfs/Rectangle-10.webp?width=211&height=79&name=Rectangle-10.webp) ![Herzog Küchen Kunde flawa iQ](https://flawa-iq.ch/hs-fs/hubfs/Herzog%20K%C3%BCchen%20Kunde%20flawa%20iQ.png?width=214&height=70&name=Herzog%20K%C3%BCchen%20Kunde%20flawa%20iQ.png) ![Curea\_flawa iQ Kunde](https://flawa-iq.ch/hs-fs/hubfs/Curea_flawa%20iQ%20Kunde.png?width=213&height=89&name=Curea_flawa%20iQ%20Kunde.png) ![bms](https://flawa-iq.ch/hs-fs/hubfs/bms.webp?width=209&height=61&name=bms.webp) ![tobi](https://flawa-iq.ch/hs-fs/hubfs/tobi.webp?width=211&height=71&name=tobi.webp) ![Logo\_Permapack\_Kunde\_flawaiQ\_18mm](https://flawa-iq.ch/hs-fs/hubfs/Logo_Permapack_Kunde_flawaiQ_18mm.png?width=213&height=44&name=Logo_Permapack_Kunde_flawaiQ_18mm.png) ![Group-2](https://flawa-iq.ch/hs-fs/hubfs/Group-2.webp?width=163&height=137&name=Group-2.webp) ![Rectangle-17](https://flawa-iq.ch/hs-fs/hubfs/Rectangle-17.webp?width=134&height=134&name=Rectangle-17.webp) ![Rectangle-20](https://flawa-iq.ch/hs-fs/hubfs/Rectangle-20.webp?width=182&height=134&name=Rectangle-20.webp) ![logo\_eight](https://flawa-iq.ch/hs-fs/hubfs/logo_eight.webp?width=520&height=172&name=logo_eight.webp) ![sitag](https://flawa-iq.ch/hs-fs/hubfs/sitag.webp?width=209&height=59&name=sitag.webp) ![Rectangle-16](https://flawa-iq.ch/hs-fs/hubfs/Rectangle-16.webp?width=211&height=43&name=Rectangle-16.webp) ![Sabo\_Logo\_ITA-PAY-OLE\_CMYK Slider](https://flawa-iq.ch/hs-fs/hubfs/Sabo_Logo_ITA-PAY-OLE_CMYK%20Slider.webp?width=1507&height=1055&name=Sabo_Logo_ITA-PAY-OLE_CMYK%20Slider.webp) ![Pro Arbeit \_ Kundenlogo flawa iQ Slider](https://flawa-iq.ch/hs-fs/hubfs/Pro%20Arbeit%20_%20Kundenlogo%20flawa%20iQ%20Slider.jpg?width=634&height=249&name=Pro%20Arbeit%20_%20Kundenlogo%20flawa%20iQ%20Slider.jpg) ![valida (1)](https://flawa-iq.ch/hs-fs/hubfs/valida%20(1).webp?width=211&height=79&name=valida%20(1).webp) ## Still have questions? We’re happy to help you personally! [Get in touch with flawa iQ now!](https://flawa-iq.ch/en-ch/kontakt?hsLang=en-ch) [![This image is missing an alt tag](https://flawa-iq.ch/hs-fs/hubfs/flawa_iq/images/flawa-iq-header.webp?width=145&height=40&name=flawa-iq-header.webp)](https://flawa-iq.ch/de/?hsLang=en-ch) - Our products - [Smart emergency kit](https://flawa-iq.ch/en-ch/produkt-digitale-erste-hilfe) - [Monitored eyewash station](https://flawa-iq.ch/en-ch/eyewashstation) - [Service & Support](https://flawa-iq.ch/en-ch/erste-hilfe-knowhow) - [Login iQ Portal](https://www.iq-portal.ch/de) - [Reorder modules](https://flawa-iq.ch/en-ch/nachlieferung-module) - [Request a quote](https://flawa-iq.ch/en-ch/offerte-anfordern) - Company - [About us](https://flawa-iq.ch/en-ch/ueber-uns) - [Customers](https://flawa-iq.ch/en-ch/kunden) - [Partner programme](https://flawa-iq.ch/en-ch/partnerprogramm) - [Contact](https://flawa-iq.ch/en-ch/kontakt) - Legal information - [Imprint](https://flawa-iq.ch/en-ch/impressum) - [Privacy Policy](https://flawa-iq.ch/en-ch/datenschutz) - [Terms and conditions](https://flawa-iq.ch/en-ch/agb) Don't want to miss any more news? © 2026 flawa iQ AG. All rights reserved. - - - flawa iQ – Smart system for occupational safety. ```json { "@context" : "https://schema.org", "@id" : "https://flawa-iq.ch/#organization", "@type" : "Organization", "address" : { "@type" : "PostalAddress", "addressCountry" : "CH", "addressLocality" : "Flawil", "addressRegion" : "St. Gallen", "postalCode" : "9230", "streetAddress" : "Badstrasse 43" }, "alternateName" : "flawa iQ", "areaServed" : [ "CH", "DE" ], "award" : [ "German Innovation Award 2026, Gold, Excellence in Business to Business: Medical Technologies", "German Innovation Award 2026, Winner, Transformative Solutions", "WTT Young Leader Award 2025", "smart IoT Award Universitaet St. Gallen 2021" ], "contactPoint" : { "@type" : "ContactPoint", "availableLanguage" : [ "de", "en", "fr", "it" ], "contactType" : "sales", "email" : "patrick.buerkle@flawa.ch", "telephone" : "+41713949410" }, "description" : "flawa iQ AG automatisiert die betriebliche Erste-Hilfe-Verwaltung mit RFID-getaggten Modulen, der Cloud-Plattform iQ Portal und automatischer Nachlieferung.", "foundingDate" : "2023", "knowsAbout" : [ "Betriebliche Erste Hilfe", "Arbeitssicherheit", "EKAS 6508", "ISO 45001", "DIN 13169", "DGUV Information 204-006" ], "legalName" : "flawa iQ AG", "logo" : "https://flawa-iq.ch/hubfs/flawa_iq/images/image%201.webp", "name" : "flawa iQ AG", "owns" : { "@type" : "Product", "name" : "Europaeisches Patent EP3669811 A1" }, "parentOrganization" : { "@type" : "Organization", "name" : "Flawa AG" }, "sameAs" : [ "https://www.linkedin.com/company/flawaiqag", "https://www.facebook.com/flawaiQ", "https://www.youtube.com/channel/UCEJ8GOr9J5cB384VR3mBiiQ" ], "url" : "https://flawa-iq.ch/", "vatID" : "CHE-258.172.671" } ```